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Official answers · sales

Give agents the answer your website doesn't

AI assistants research vendors from public pages. When the answer isn't there, they guess or say "ask the vendor". Your Rose agent answers with what you know and haven't published.

Does your payroll software support my collective agreement (IDCC 3016)?

Codex alone"I can't confirm it: it isn't in the public directory. Ask sales in writing."Sent to sales

Claude Code alone"No public source confirms or excludes it. Ask the vendor."Sent to sales

Vendor's Rose agent"Yes, this collective agreement (IDCC 3016) is supported."Answered from the vendor's list

A real question to a payroll vendor, October 2026. Answers translated and shortened.

What we measured

Rarely wrong. Often incomplete.

33 real buyer questions about 8 B2B vendors. Each square is one question, graded against the answer the vendor approved.

Codex alone

12 full · 16 partial · 5 missed

Claude Code alone

7 full · 18 partial · 8 missed

Full answer Partial answer Missed the main point
1 in 3

questions, at best, got the full answer from an assistant alone.

Up to 1 in 4

answers missed the main point the vendor wanted a buyer to know.

Codex and Claude Code, web search on, one answer per question, graded blind by meaning against each vendor's approved answer. October 2026.

What the web doesn't say

Where assistants fall short, and Rose doesn't

01

Rules not yet online

Pricing

Your new pricing model isn't on the site yet, so assistants quote the old grid. Rose applies the rule you use today.

02

What you really cover

Scope

Support, coverage lists, supported cases. The only public text is often a legal disclaimer, so assistants answer "no". Rose answers from your own list.

03

Your case against a competitor

Positioning

Assistants stay neutral and compare price lists. Rose gives the buyer your arguments, from the knowledge you curate.

Be the source agents quote

Your Rose agent answers every assistant that asks about you, from the knowledge you curate.

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